How to...

How to Create a Word Template for Merging with LiveDDM Patients
Introduction You can access the master list of templates that can be used throughout LiveDDM by navigating in the file menu to Setup-->office categor...
Tue, Apr 17, 2018 at 4:23 PM
How to use Data Maintenance to Delete and/or Move/Edit a Progress Note
Only users with owner or office manager security level can see the Data Maintenance tool. Here are the steps in deleting a progress note: 1.  In the...
Mon, May 14, 2018 at 9:48 AM
How To Use The Data Maintenance Tool (Overview)
Problem You need to reverse a RAD (Received After Deposit) You need to remove (delete) an office payment such as a write-off, generic adjustment ...
Tue, May 15, 2018 at 1:52 PM
How To Change the Provider Order on the Scheduler
The provider order can be changed in LiveDDM on the scheduler.  Note that anyone can change the order, and the order is reflected globally. It will be set t...
Mon, May 7, 2018 at 10:48 AM
How to Bridge Dexis
This article will guide you through the steps required to  bridge LiveDDM to Dexis. Please note that this article applies to Dexis v10 Steps En...
Mon, Mar 18, 2019 at 8:37 PM
How to Bridge CaptureLink / Dexis Imaging Software
Ensure both LiveDDM and CaptureLink are installed on the PC In LiveDDM,  navigate to User -> Terminal Settings -> Imaging In the Imaging Software d...
Fri, Nov 27, 2020 at 1:49 PM
How to use Data Maintenance to Delete an Office Payment: Write-Off or Discount
Security note: that you require office manager or owner access to use the data maintenance tool. To remove an office payment, which is either a write-of...
Mon, May 27, 2019 at 3:03 PM
How to Set the Office Fee Guide
Problem You want to set the default Fee Guide to be used for your Office. Steps From the main menu in LiveDDM, navigate to Setup -> Office S...
Thu, Dec 13, 2018 at 3:12 PM
How to Bridge Trophy / Kodak / Carestream
Ensure both LiveDDM and Carestream are installed on PC In LiveDDM, go to user-->terminal settings-->imaging tab In the drop down, pick Trophy/Kodak...
Tue, Jul 17, 2018 at 3:09 PM
How Use Sidexis v2 bridge with Sidexis v4
Introduction The syntax of the v2 bridge is compatible with Sidexis v4.  However, there are some key differences in the storage location of required ini...
Thu, Feb 11, 2021 at 1:45 PM