How to...
Please see this article for recommended hardware for taking digital signatures: https://liveddm.freshdesk.com/support/solutions/articles/9...
Tue, Nov 22, 2022 at 11:48 AM
Introduction You can access the master list of templates that can be used throughout LiveDDM by navigating in the file menu to Setup-->office categor...
Tue, Apr 17, 2018 at 4:23 PM
Only users with owner or office manager security level can see the Data Maintenance tool. Here are the steps in deleting a progress note: 1. In the...
Mon, May 14, 2018 at 9:48 AM
Problem You need to reverse a RAD (Received After Deposit) You need to remove (delete) an office payment such as a write-off, generic adjustment ...
Tue, May 15, 2018 at 1:52 PM
The provider order can be changed in LiveDDM on the scheduler. Note that anyone can change the order, and the order is reflected globally. It will be set t...
Mon, May 7, 2018 at 10:48 AM
This article will guide you through the steps required to bridge LiveDDM to Dexis. Please note that this article applies to Dexis v10 Steps En...
Mon, Mar 18, 2019 at 8:37 PM
Ensure both LiveDDM and CaptureLink are installed on the PC In LiveDDM, navigate to User -> Terminal Settings -> Imaging In the Imaging Software d...
Fri, Nov 27, 2020 at 1:49 PM
Security note: that you require office manager or owner access to use the data maintenance tool. To remove an office payment, which is either a write-of...
Mon, May 27, 2019 at 3:03 PM
Problem You want to set the default Fee Guide to be used for your Office. Steps From the main menu in LiveDDM, navigate to Setup -> Office S...
Thu, Dec 13, 2018 at 3:12 PM
Ensure both LiveDDM and Carestream are installed on PC In LiveDDM, go to user-->terminal settings-->imaging tab In the drop down, pick Trophy/Kodak...
Tue, Jul 17, 2018 at 3:09 PM