Introduction


This article will guide you through the steps on how to use the LiveDDM Management Client to import new Fee Guides.


You will need to install the LiveDDM Management Client in order to import new Fee Guides.  If you have not done so already, please see How to Install the LiveDDM Management Client


Steps


  1. Launch the LMC portal from the shortcut on your desktop or open you web browser and navigate to http://{lmc_server_name}:8001 where {lmc_server_name} is the name of the server that the LMC was installed on.
  2. Sign in
  3. From the menu, select Fees -> Fee Guides
  4. Select Import Fee Guide
  5. To import a Fee Guide, select the import button next to the chosen guide.  A red lock icon indicates that additional authentication, as per the Fee Guide's dental association, will be required to import the fee guide
  6. Once the Fee Guide is imported using the LMC it will be immediately available in LiveDDM.  You may need to close and re-start each LiveDDM client in order for you to see the Fee Guide.


Fee Guide Not Available?


If a Fee Guide you are looking for is not available then it could mean on of the following:


  1. The Fee Guide is already installed.  Check you list of existing fee guides
  2. The Fee Guide is not yet ready for.  Please check the Fee Guide Information page


Still can't find a Fee Guide you are looking for?  Please email support@liveddm.com.